How can I shop if I am not local to Alexandria or Fargo?
If you're not local, our online store is the perfect way to shop! We ship anywhere in the US. Our website does not feature all products and styles that are available in our store, but we do our best to get a variety of new stuff uploaded weekly on shopkindredpeople.com. You can also follow us on Instagram + join our VIP Facebook group "Kindred People Insiders" to see and shop new styles first. Direct message us or call the store to place an order! We launch new arrivals on our website every Tuesday night at 6pm CST.
I need more information on a product, where do I find that?
Information about or online products are written in the product descriptions on our website. If you have a question about the material, sizing or fit that is not listed on the website, we are happy to help! Please reach out to us via Instagram messenger for the quickest response. You can also contact us via email at firstname.lastname@example.org or call the store 320.219.7880.
I have an account in store, can I use it online?
YES! Our points system works across all platforms including both storefront locations and our online store. If you have signed up in store with your name, email and phone number, you will need to create an account online as well. Tap the PRESENT icon in the bottom right hand corner of your screen. Click "CREATE ACCOUNT" and continue with your information that you use in store at checkout. From there, you will be able to redeem any coupons you may have and earn points on your next online purchase! If you have any issues, please call us directly during open hours to resolve 320-219-7880.
If an item or my size is sold out, will it come back in stock?
Most of the time, we do not or cannot restock our fashion pieces. This means you'll consistently find fresh and new arrivals in our shop. Items that we are more likely to reorder include basics, state graphics, locally made goods, accessories and beauty products. Special restocks will be announced on our social media.
If an item or my size is sold out, can I special order it?
Most of the time, this is not an option because our styles are ordered in pre-packs of six (2 smalls, 2 mediums, 2 larges). Unfortunately, this means we cannot order just the one size that you're looking for.
What sizes does Kindred People carry?
Most clothing brands we sell come in a pre-packed size run of small-large, with a few running xsmall-xlarge. Our denim lines are sized 24-31. In shoes, we stock sizes 6-11, most include half sizes. We also carry xsmall-2x (unisex) in the majority of our state graphic tees and sweatshirts.
Are all items sold at Kindred People available online?
No way! We have tons of styles that never make it to our website and are exclusive to our brick and mortar locations in Alexandria, MN and Fargo, ND.
What is Kindred People's return policy?