How can I shop if I am not local to Alexandria or Fargo?
Our website features just a fraction of the pieces that we carry in our two locations. The best way to shop if you are not able to stop in is to follow us on Instagram, Facebook & join our VIP Facebook group "kindred people insiders" to see new styles first. From there you can direct message us or call the shop to place an order! We also launch new arrivals on our website every Thursday night at 7pm CST.
I need more information on a product, where do I find that?
Everything that is written in the product description is what is available on our website. If you have a question about the material, sizing or fit that is not on the website we are happy to help! Please reach out to us via Facebook or Instagram messenger for the quickest response. You can also contact us via email at email@example.com.
I have an account in store, can I use it online?
YES! Our points system works across all of our platforms including both locations & our online store. If you have signed up in store with your name, email & phone number you will need to create an account online as well. Tap the STAR in the bottom left hand corner of your screen. Click "CREATE ACCOUNT" & continue with your information that you use at checkout in store. From there you will be able to redeem any coupons you may have or earn points on your online purchase!
If you have any issues please call us directly during open hours to get it resolved 320-219-7880.
If an item or my size is sold out, will it come back in stock?
Most of the time we do not or can not restock fashion pieces. We do have the options to check our Fargo location for a size or color if it is sold out on our website! For the fastest response please call the Fargo shop directly to order! Otherwise you can reach out to us via Facebook or Instagram messenger, we would be happy to check for you.
Things that we are more likely to reorder are state graphics, artisan pieces, accessories & beauty.
If an item or my size is sold out, can I special order it?
Most of the time, this is not an option because we purchase styles in pre-packs of six (2 smalls, 2 mediums, 2 larges). Unfortunately, this means we cannot order just the one size that you're looking for. We can always check our Fargo location for your size if it is sold out on our website or be able to tell you if it is on order.
What sizes does Kindred People carry?
Most of the clothing lines we sell come in a size run of small-large. There are a few that run from xsmall-xlarge, so we try to scoop those up whenever we can. We also carry xsmall-xlarge (unisex sizing) in the majority of our state graphic t-shirt and sweatshirt lines.
Are all items sold at Kindred People available online?
No! We have tons of styles that never make it to our website + are exclusive to our brick and mortar locations in Alexandria, MN and Fargo, ND.
What is Kindred People's return policy?
Head over here for the full policy --> returns/exchanges